L2 Afterwork Support
The fastest way to get help is a support ticket from your account: the answer comes there and by email, and the whole conversation stays in one place.
We usually answer within 1-2 business days.
What is it about?
Pick a topic - after you log in, the ticket form opens with it already selected.
- Payment issue The payment did not go through, money was charged but the coins did not arrive, or no payment method works for you.
- Bug report Something in the game or on the site works differently from its description.
- Game client The game does not start, crashes or will not update.
- Player abuse Bots, cheats, insults or a scam by another player.
- Suggestion An idea that would make the server better.
- Question Anything else you could not find an answer to.
No account or cannot log in?
Write here - we will reply to the email address you provide.
Community and other channels
News and talk with other players. Account and payment problems are not handled in the chats - write to support.
Support, billing and data-protection requests. Typical reply time: 1–2 business days.
Data Protection Requests
To exercise your data protection rights (access, correction, deletion of personal data), email support@l2afterwork.com with the subject Data Request and include your username.
We will respond to your request within 30 days.